Shipping Policy
Allow 3 to 5 business days for your item to be 3D printed. We securely package all orders and ship via USPS, with tracking provided as soon as it goes out.
Refund Policy
Standard, non-personalized items can be returned within thirty days of delivery if they are in their original condition. Please note that custom or personalized orders are final sale and cannot be returned unless there is a manufacturing defect or damage occurred during transit.
Cancellation / Return / Exchange Policy
Return Window: We offer a 14-day return policy from the date of receipt. Items must be returned in their original condition, unused, and in their original packaging.Process: To initiate a return, please contact our customer supportRefunds: Upon receiving the returned item and confirming its condition, we will process your refund to your original payment method within 7-10 business days. Please note, shipping fees are non-refundable, and a restocking fee may apply.Exchanges: If you received a defective or incorrect item, we offer exchanges at no additional shipping cost. Please contact us within 7 days of receipt to arrange an exchange.
