Shipping Policy
📦 Shipping Policy
All items are 3D printed on demand and/or custom made based on customer specifications.
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Production time:
Varies depending on model complexity and order quantity. Estimated production time will be communicated before order confirmation. -
Shipping time:
Shipping times depend on destination and selected carrier. Tracking will be provided whenever available. -
Shipping responsibility:
I am not responsible for delays caused by the courier, customs clearance, or force majeure events. -
Packaging:
Items are carefully packed to prevent damage during transport.
Please inspect the package upon delivery and report any visible damage immediately. -
Customs & import fees:
Any customs duties, taxes, or import fees are the responsibility of the buyer.
Refund Policy
🔄 Refund Policy
Due to the custom and made-to-order nature of 3D printed items, refunds are handled as follows:
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Custom orders:
❌ No refunds for custom-designed or personalized items once production has started. -
Standard items:
Refunds or replacements are possible only if the item arrives:-
Damaged
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Defective
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Not matching the agreed specifications
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Claims:
Any issue must be reported within 48 hours of delivery, including clear photos of:-
The item
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The packaging
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The defect or damage
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Resolution:
Depending on the case, I may offer:-
Replacement
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Partial refund
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Full refund (only if replacement is not feasible)
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Minor imperfections:
Small cosmetic marks typical of FDM 3D printing (layer lines, slight surface variations) are not considered defects.


